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All the aspects mentioned when it comes to improving the user experience when using our website are valid, the theory or the different analyses, but it is the practice that really improves the user experience and it is here where we can really measure its effectiveness.
To know the opinions of the users, it is necessary to go directly to the source and consult the users directly, in this way we can make a correct measurement of satisfaction and what are the aspects to improve, asking users questions is the best way to find the problems to solve.
It is very likely that if there are problems, we will overlook them or if we are used to the website, we do not perceive the problems that it has, in the case of a new user who visits the page for the first time, they can detect those problems that escapes us.
This is why we need the opinion of users, this will also make users feel much more appreciated by the company and thus continuously improve everything related to the user experience on our website.
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